Platforms
TrustNow DxP — Unified Digital Experience Platform
TrustNow DxP unifies Customer Interaction Platform, CRM, IAM, and the TrustNowAI Worker Stack with shared governance—secure on‑prem by default, hybrid when required.
Customer Interaction
CRM
IAM
TrustNowAI
What you get
- Autonomous AI Workers aligned to your org structure
- On‑prem STT/LLM/TTS + human‑like voice library
- Enterprise routing, handoff, and governance controls
- Auditability by design (actions, APIs, transcripts)
Deployment modes: On‑prem default • Optional hybrid on request
DxP components
Four native platforms plus a shared governance plane—engineered as one umbrella stack.
Customer Interaction Platform (CIP)
Inbound/outbound telephony foundation with reliable session entry and routing hooks.
TrustNow CRM Platform
Profiles, cases, tasks, SLAs, journeys, and reporting—integrated with AI workers.
Identity & Access Management (IAM)
MFA/OTP, access controls, policy alignment, and audit logs for sensitive steps.
TrustNowAI Worker Stack
Autonomous AI workforce runtime: Master + S‑M‑E workers with scoped actions and RAG/KB.
Architecture (wireframe)
A (runtime+integration) → B (CX OS) → C (Worker runtime) with D (Agent Fabric) as the control plane.
PLACEHOLDER: Insert layered architecture graphic here (img#dxp-architecture-img).
