Solutions
Secured Experience Orchestration (SXO)
Identity-first, policy-aligned orchestration across channels—AI-first with governed human handoff.
AI/LLM enabled
Governed
Enterprise-grade
On‑prem/hybrid
What you get
- Autonomous AI Workers aligned to your org structure
- On‑prem STT/LLM/TTS + human‑like voice library
- Enterprise routing, handoff, and governance controls
- Auditability by design (actions, APIs, transcripts)
Deployment modes: On‑prem default • Optional hybrid on request
Highlights
- Queues/skills/priorities/SLAs and VIP rules
- Context ingestion from CRM/IAM/WFM and core systems
- AI routing + warm transfer/callback with full context
- Dispositions, wrap-up logic, reporting hooks, audit trails