Product Doc

TrustNowAI Worker Stack

The runtime engine that runs live conversations and executes tasks with scoped tools, RAG/KB, guardrails, and full auditability.

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At a glance
  • Audience: Enterprise architects
  • Core: Conversation + execution runtime
  • Controls: Least privilege + audit trail
Product DocEnterpriseTrustNow DxP

What’s inside

Master A‑i Worker

Owns the customer interaction, intent capture, plan confirmation, and step-by-step execution orchestration.

  • Explains holds/unholds
  • Maintains session context + correlation IDs

S‑M‑E A‑i Workers

Department-aligned expert workers with least‑privilege scopes; execute discrete actions and return structured results.

  • Cards / disputes / profile / policy workers
  • Per-tenant RAG & tool access